I WANT TO KEEP THE PRODUCT AT THE END OF THE MONTH FOR A LONGER PERIOD, HOW?

No problem! You just have to keep the products. You rent them for 1 month and a half? You will pay for a month and a half.

*At the end of your month, you will be charged proportionally for the days not rented. If you rent for 1 month and 10 days, you will be reimbursed for 20 days of product rental. You will be charged at the end of the month. 

Don't worry if you get a stain or a hole in the garment, the insurance is included in the price. Don't try to remove stubborn stains or repair a hole, our experts will do it.

Thank you for notifying us as soon as possible by Email, we will contact you again.

THE PRODUCTS RECEIVED DO NOT PLEASE ME, CAN I CHOOSE OTHERS?

We are as concerned about CO2 emissions as you are, so for this month, it is not possible. However, at the end of the month, you can return your products and order new ones. For your next rental, feel free to visit one of our stores to try on the looks and check the sizes.

HOW DO I RETURN MY PRODUCTS IF I DON'T WANT THEM ANYMORE? 

After one month, you can return your products whenever you want. To do so, simply log into your customer account and click on "Manage my returns". You will then be invited to select the products you wish to return and to answer a small satisfaction questionnaire about them. Don't hesitate to answer it to improve our service :)

Then download the return form available on your SKFK Rentvolution customer account, stick it on the Repack, put the products you want to send back in it and go to a pick-up point! 

CAN I KEEP THE CLOTHES AT THE END OF THE MONTH IF I LIKE THEM?

If you want to keep them, send us an email here!

If you order a basket higher than 35€, the delivery costs will be free, otherwise they are 15€. 

You will receive all the products that you have selected in your basket. 

You will be charged for your rental at the end of each month.

DO I HAVE TO RETURN THE PRODUCTS WASHED AND IRONED?

No it is not necessary, all the clothes are washed again at the warehouse.

ARE THE PRODUCTS CLEANED BEFORE BEING SENT TO ME

Yes the clothes are clinically washed, inspected, repaired, refurbished and ironed by our own team of experts. Everything is done in-house for an optimal hygiene control.

WHAT IF THE PRODUCT I RECEIVE IS DAMAGED, DIRTY OR SMELLS BAD?

Thank you to report it immediately, we will exchange within 24 hours.

Above 35€ of order, the delivery costs are 100% free. 

Below, whether it is a home delivery or a delivery point, the delivery costs are 15€.

When you want to return your products, go to your customer account and click on "Manage the return of my items". You will then be asked to select the products you wish to return and to answer a small satisfaction questionnaire about them. Don't hesitate to answer it to improve our service :). 

In France, we can deliver to any address you specify. In all other countries standard delivery at a Colissimo pick up point is not available for the moment. 

DO I RECEIVE A REMINDER TO RETURN CLOTHES?

If you have indicated that you want to return the clothes on your customer account, you will be contacted within 14 days of this request if we have not yet received your return package. 

WHAT HAPPENS IF I RETURN THE CLOTHES LATE?

Please notify us by email if this happens. We advise you to send back the clothes as soon as you have indicated that you want to send them back on your customer account. 

CAN I RECEIVE THE NEW CLOTHES WITHOUT RETURNING THE OLD ONES?

Of course you can! If you want to continue renting your clothes but you have a crush on a new product on our platform, rent it without hesitation. Your rental price/month will be adjusted automatically. 

CAN I MODIFY THE SHIPPING DATE AND PICK-UP LOCATION FOR MY NEXT OUTFIT RENTAL?

You can change your information (address, etc.) at any time by going to your customer account. This way, your next order will be sent to the new address you have indicated.

We deliver to France, Germany, Spain, Portugal, United Kingdoms, Luxembourg, Netherlands and Belgium.

Simply log in to your SKFK rental account and download a new return slip by clicking on "Manage the return of my items". 

All questions and answers about SKFK's ready-made clothing rental service

The delivery is free from 35€. Below this amount, the delivery fee is 15€. 

Each piece is carefully disinfected and cleaned before each rental.

You don't need to clean the pieces before sending them back to us, the dry cleaning is offered

Our customer service team is happy to answer all your questions.

In the mood for the latest news?
Subscribe to our newsletter to get a lot of fresh info & inspo.

Renting offers you hundreds of styling choices. We forget about closet pile-ups and we enjoy trying new clothes each month. Now it’s the time we ensure our garms are used more. Own less, wear more!

Return it and receive a new look. Consume less, wear more.

How can we help you?

Service

Garment care

Delivery and Returns

How can we help you?

Service

I WANT TO KEEP THE PRODUCT AT THE END OF THE MONTH FOR A LONGER PERIOD, HOW?

WHAT IS TASK AND HOLE INSURANCE?

I LOST MY PRODUCT, WHAT CAN I DO?

THE PRODUCTS RECEIVED DO NOT PLEASE ME, CAN I CHOOSE OTHERS?

HOW DO I RETURN MY PRODUCTS IF I DON'T WANT THEM ANYMORE?

CAN I KEEP THE CLOTHES AT THE END OF THE MONTH IF I LIKE THEM?

WHAT IS THE DELIVERY PRICE ?

WHAT DO I GET IN MY PACKAGE?

WHEN AM I CHARGED?

Garment care

DO I HAVE TO RETURN THE PRODUCTS WASHED AND IRONED?

ARE THE PRODUCTS CLEANED BEFORE BEING SENT TO ME

WHAT IF THE PRODUCT I RECEIVE IS DAMAGED, DIRTY OR SMELLS BAD?

Delivery and Returns

WHAT ARE THE DELIVERY COSTS?

HOW IS THE RETURN OF PRODUCTS DONE?

CAN I HAVE MY HOME OR OFFICE DELIVERED?

DO I RECEIVE A REMINDER TO RETURN CLOTHES?

WHAT HAPPENS IF I RETURN THE CLOTHES LATE?

CAN I RECEIVE THE NEW CLOTHES WITHOUT RETURNING THE OLD ONES?

CAN I MODIFY THE SHIPPING DATE AND PICK-UP LOCATION FOR MY NEXT OUTFIT RENTAL?

WHICH COUNTRIES ARE DELIVERED?

HOW TO GET THE RETURN SLIP?